Executive summary
DocuSign is highly likely to be cited by AI engines for category shortlists and evaluation queries because it has very large G2 review volume (2,565 reviews, 4.5 rating) and strong secondary B2B review presence (TrustRadius 1,182 reviews). The single highest-ROI fix is to strengthen AI-evaluation crawlability for pricing and structured evaluation content (FAQPage/SoftwareApplication) so models can cite “pricing” and “vs” answers from DocuSign pages rather than defaulting to third-party review sites.
Based on audit of docusign.com · Apr 1, 2026
Avg Prompt Score
42
across 18 prompts
Category Rank
#2
of 44 brands
vs. Category Avg
+14
avg 60/100
Critical Issues
3
critical + high
Sales · score distribution
44 brands74/100 · #2 of 44 · +14 above avg · median 63
Pillar scores vs. category average
Vertical line = category average (44 brands)