[unCited]
Livechatinc

Livechatinc

Support
66/100
Frequently Cited#11 of 51 in Support

Executive summary

LiveChat is highly likely to be cited by AI engines for evaluation-stage prompts like "What is the best live chat software?" and "How does LiveChat compare to Zendesk?" because the domain hosts first-party comparison content (e.g., LiveChat vs Intercom) and publishes pricing/cost guidance. The single highest-ROI fix is to strengthen structured data + crawlability for evaluation pages (SoftwareApplication/FAQPage + pricing tiers) so AI engines can reliably extract and cite pricing and comparison facts for prompts like "How much does LiveChat cost?" and "Is LiveChat good for ecommerce customer support teams?".

Based on audit of livechatinc.com · Apr 2, 2026

Avg Prompt Score

0

across 18 prompts

Category Rank

#11

of 51 brands

vs. Category Avg

+3

avg 63/100

Critical Issues

5

critical + high

Support · score distribution

51 brands
46avg 6378

66/100 · #11 of 51 · +3 above avg

Pillar scores vs. category average

Citation Readiness
68-8
Content Quality
70-5
Platform Optimization
62-7
Structured Data
55+2
Technical AEO
60-9

Vertical line = category average (51 brands)