Tidio
SupportExecutive summary
Tidio is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 review volume (1,879+ reviews) and first-party comparison pages (e.g., /vs/ pages) that position Tidio directly against named competitors. The single highest-ROI fix is to strengthen structured data/AI-crawlability for evaluation content (SoftwareApplication + FAQPage + pricing/offer markup) so AI engines can reliably extract “what it is” and “how much it costs” without relying on third-party review snippets.
Based on audit of tidio.com · Apr 2, 2026
Avg Prompt Score
51
across 18 prompts
Category Rank
#7
of 51 brands
vs. Category Avg
+8
avg 63/100
Critical Issues
3
critical + high
Support · score distribution
51 brands71/100 · #7 of 51 · +8 above avg
Pillar scores vs. category average
Vertical line = category average (51 brands)