Vitally
SupportExecutive summary
Vitally is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 authority (687 reviews, 4.5★) and multiple first-party comparison pages like “Vitally vs. ChurnZero” and “Vitally vs. Planhat.” The single highest-ROI fix is to strengthen structured data + FAQPage coverage for evaluation prompts (especially pricing and “worth it”/CSM fit), so AI can produce direct answers without relying on third-party sources.
Based on audit of vitally.io · Apr 2, 2026
Avg Prompt Score
0
across 24 prompts
Category Rank
#11
of 51 brands
vs. Category Avg
+3
avg 63/100
Critical Issues
4
critical + high
Support · score distribution
51 brands66/100 · #11 of 51 · +3 above avg
Pillar scores vs. category average
Vertical line = category average (51 brands)