Subcategory · AI Citation Index

Accounting

Quickbooks and Xero dominate AI shortlists at 62% and 59%, but evaluation scores reveal a flat top tier with no clear winner.

178 discovery queries · 308 head-to-heads · refreshed Jun 5, 2026

Discovery stage

The shortlist

Across 178 buyer-style "Accounting" queries

Quickbooks leads 110 of 178 prompts (61.8%), followed by Xero at 105 (59.0%) and Built at 102 (57.3%). NetSuite and Sage Intacct hold the enterprise tier at 55.1% and 46.1%, while Bill.com and Microsoft Dynamics 365 trail in the mid-tier. Four models contributed citations, yielding 101 consensus brands across the category.

0%20%40%61%81%Coverage — share of discovery prompts where the brand surfaces73%79%86%92%99%Engine diversity

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X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Quickbooks
5/5
2Sage Intacct
5/5
3Xero
5/5
4Netsuite
5/5
5Sage
4/5
1Netsuite
5/5
2Built
5/5
3Microsoft
5/5
4Quickbooks
4/5
5Xero
4/5
1Built
5/5
2Bill
5/5
3Quickbooks
5/5
4Xero
5/5
5Netsuite
5/5
1Quickbooks
4/4
2Xero
4/4
3Built
4/4
4Netsuite
4/4
5Default
3/4
1Freshbooks
4/4
2Built
4/4
3Wave
4/4
4Quickbooks
4/4
5Bonsai
4/4
1Quickbooks
4/4
2Aplos
4/4
3Built
4/4
4Sage Intacct
4/4
5Blackbaud
4/4
1Built
4/4
2Quickbooks
4/4
3Netsuite
4/4
4Xero
3/4
5Count
3/4
1Xero
4/4
2Quickbooks
4/4
3Oracle
4/4
4Netsuite
4/4
5Connect
4/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · accounting

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 5/100

Head-to-head comparisons surface no decisive leader: Quickbooks and Xero both score 53 across 31 queries, NetSuite and Sage Intacct tie at 50 across 29. Freshbooks and Zoho Books match at 48, while Microsoft Dynamics 365 (45) and Bill (40) lag. The median evaluation score of 5 suggests thin differentiation in most queries.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand08162331Evaluation prompts cited inmedian citation ratemedian exposure

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X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 5/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

534 citations captured across Accounting prompt runs.

Vendor pages

103

Product, help, and marketing pages from tracked vendors

Independent sources

105

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Accounting questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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