Category · AI Citation Index
Commerce
Stripe Terminal leads 481 brands at 46.6% shortlist rate; Paddle tops evals at 100, while legacy players NetSuite and Dynamics 365 anchor mid-tier.
436 discovery queries · 100 head-to-heads · refreshed May 5, 2026
Discovery stage
The shortlist
Across 436 buyer-style "Commerce" queries
Stripe Terminal appears in 203 of 436 prompts (46.6% shortlist rate, 950 mentions), outpacing NetSuite (43.4%) and pointapp.org (36.7%). PayPal and Microsoft Dynamics 365 round out the top five with 31.7% and 22.5% rates respectively. The category shows strong model consensus with 85 brands appearing across all five models.
- 1Stripe Terminalstripe.com47%
- 2Netsuitenetsuite.com43%
- 3pointapp.orgpointapp.org37%
- 4paypal.compaypal.com32%
- 5Microsoft Dynamics 365dynamics.microsoft.com22%
- 6ShipBobshipbob.com16%
- 7Brightpearlbrightpearl.com13%
- 8blueyonder.comblueyonder.com11%
- 9fishbowlinventory.comfishbowlinventory.com6%
- 10Defaultdefault.com31%
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 56/100
Paddle scores a perfect 100 across four comparison queries, trailed by HubSpot Commerce Hub at 84. Toast and IBM Sterling Order Management tie at 64, while Stripe Terminal—despite dominating shortlists—registers just 59 in evaluations. The median evaluation score sits at 56 across eight tested brands.
Hover or click a logo to see brand details
Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Stripe Terminal
Dominates shortlists with 950 mentions and 72 overall score, but evaluation performance (59) lags its recommendation volume. Gap suggests strong brand recall, weaker fit precision.
Read brand profile →HubSpot Commerce Hub
Scores 84 in head-to-head evaluations and 78 overall. Delivers above-median performance in comparative scenarios despite lower shortlist visibility than Stripe or NetSuite.
Read brand profile →Zoho Inventory
Rose 12 points in recent trend data and holds a 78 overall score. Rising trajectory stands out in a category where Paddle dropped 35 points over the same window.
Read brand profile →Chargebee
Scores 72 overall with no evaluation data yet captured. Strong featured-candidate placement suggests recurring revenue and subscription-commerce use cases drive citations.
Read brand profile →Netsuite
Second-highest shortlist rate (43.4%, 712 mentions) with 63 score. Oracle's ERP-commerce integration anchors enterprise citations across 189 of 436 prompts.
Read brand profile →Citation sources
Where AI pulls citations from
1000 citations captured across Commerce prompt runs.
Vendor pages
174Product, help, and marketing pages from tracked vendors
Independent sources
170Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Commerce questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the categoryEvaluation
Buyers comparing options- A Complete Guide on Build vs Buy eCommerce Marketplacesparxitsolutions.com
- Build vs buy: e-commerce platforms - DEPT®deptagency.com
- Build vs Buy – Choosing your eCommerce Platformexperionglobal.com
Conversion
Buyers ready to buy- Best Free Ecommerce Website Builder (2026 Guide)fitsmallbusiness.com
- 10 Best Ecommerce Platforms for 2026 (Tested & Ranked)technologyadvice.com
- Best Free Ecommerce Platforms in 2026 - Our Top Picks - Ecommerce-Platforms.comecommerce-platforms.com
Drill down
Subcategories
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