Category · AI Citation Index
Who AI is citing in Commerce
Commerce AI citation data is too sparse to call: 7 brands, 16 prompts, zero shortlist dominance.
Brands tracked
7
Avg AEO score
78/100
Citation coverage
0%
of brands cited at least once
Dominant brands
0
cited > 50% of queries
Discovery stage
The shortlist
When buyers ask AI for the best Commerce software
No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.
Evaluation stage
The battleground
How brands fare on comparison queries · category median 0/100
Zoho CRM Plus is the only brand with comparison-query data, logging 4 evaluation matchups but a median score of 0. No other brand in the category has published head-to-head results, leaving the evaluation landscape unmapped.
Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.
Trends
Over the last 12 months
Too few audits to establish a trend. The dataset spans just two months (March 2026: avg score 66 on 1 prompt; April 2026: 75 on 2 prompts). Zoho CRM Plus rose 12 points month-over-month, but the sample is too thin to call it signal.
Editorial picks
Brands worth watching
Zoho CRM Plus
The only brand with scored citation data in Commerce (78 avg, rising 12 points in April). Four comparison queries logged, though all returned a median score of 0.
Read brand profile →Afton Tickets
Present in the category roster but unscored across all prompts. No shortlist or evaluation appearances on record.
Read brand profile →MikMak
Cataloged in Commerce with no citation score. No audit evidence of AI recommending MikMak in discovery or comparison queries.
Read brand profile →Drill down
Subcategories
FAQ
Commerce questions, answered
Which commerce platform does AI cite most often?+
How does Zoho CRM Plus perform in AI-driven commerce comparisons?+
Are there emerging winners in commerce software citations?+
Why do brands like Afton Tickets and MikMak have no scores?+
What is the median evaluation score for commerce brands?+
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