Category · AI Citation Index

Content & Knowledge

Content & Knowledge is a fragmented category with no single AI favorite. Notion captures eyeballs in 79% of discovery queries and surfaces on every engine, but head-to-head comparisons tell a different story: Tettra is the consensus pick, winning more matchups than it loses despite showing up in only 28% of discovery prompts. The kingmakers are Ahrefs, Archbee, and Contentful — brands that appear in many head-to-head comparisons and score above the median. The absent giants are Semrush, MarketMuse, and Prismic: they win most of their head-to-heads but AI engines rarely surface them in discovery. Nuclino is the riser, gaining 13 points in visibility recently, while Webflow is the faller, down 9 points. This is a contested category where discovery share and evaluation wins split across different brands.

475 discovery queries · 139 head-to-heads · refreshed May 1, 2026

Discovery stage

The shortlist

Across 475 buyer-style "Content & Knowledge" queries

Notion dominates AI discovery, surfacing in 79% of buyer queries across all engines tracked. Structuredweb and Microsoft 365 follow at 73% and 51%, both visible on four engines. Tettra, Document360, and Coda each show up on every engine but capture smaller shares — 28%, 25%, and 23% respectively. The next tier trails sharply: evergreen.so, Contently, and StoryChief each surface on all engines but in fewer than 5% of queries, leaving fragile visibility beyond their single-prompt niches.

  1. 1
    notion.so
    notion.so
    79%
  2. 2
    Tettra
    tettra.com
    28%
  3. 3
    pointapp.org
    pointapp.org
    27%
  4. 4
    Document360
    document360.com
    25%
  5. 5
    coda.io
    coda.io
    23%
  6. 6
    evergreen.so
    evergreen.so
    5%
  7. 7
    contently.com
    contently.com
    3%
  8. 8
    storychief.io
    storychief.io
    3%
  9. 9
    structuredweb.com
    structuredweb.com
    73%
  10. 10
    microsoft.com
    microsoft.com
    51%

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Built
52/54
2Notion
41/54
3Microsoft
34/54
4Internal
28/54
5Google Workspace
23/54
1Built
26/28
2Notion
25/28
3Confluence
22/28
4Internal
20/28
5Live
17/28
1Internal
12/13
2Notion
11/13
3Built
10/13
4Confluence
9/13
5Plan
8/13
1Notion
7/10
2Internal
6/10
3Built
6/10
4Plan
6/10
5Webflow
4/10
1Built
9/9
2Internal
6/9
3Live
6/9
4Plan
5/9
5Notion
4/9
1Built
6/8
2Contentful
5/8
3Default
5/8
4Sanity
5/8
5Notion
5/8
1Internal
7/7
2Confluence
7/7
3Notion
7/7
4Built
7/7
5Document360
7/7
1Built
6/6
2Notion
6/6
3Default
6/6
4Microsoft
4/6
5Google Workspace
4/6
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · content-knowledge

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 51/100

When buyers ask AI to compare options, Nuclino, Loom, and Ahrefs win more head-to-heads than they lose, scoring 65, 64, and 63 across 10-14 comparison queries each. Tettra and Semrush split the middle at 58, while Clearscope, Writer, and Directus lose more matchups than they win, scoring 55, 55, and 54. Ahrefs is the kingmaker here, appearing in 14 head-to-heads — the highest volume in the category.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand0481115Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 51/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

1000 citations captured across Content & Knowledge prompt runs.

Vendor pages

205

Product, help, and marketing pages from tracked vendors

Independent sources

160

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Content & Knowledge questions

Most queries here are top-of-funnel exploration. Buyers ask AI for knowledge-base tools by team role ('what tools do customer success teams use for knowledge bases'), asset-management tools by use case ('tools brand teams use for managing brand guidelines'), and best practices for remote-team environments. A smaller slice digs into compliance, vendor selection criteria ('what should I look for in content and knowledge management software'), and cost beyond licensing ('true cost of content management software'). Trust and conversion questions make up less than 5% of the mix, often asking which tools enterprise security teams rely on or which have the fewest customer complaints.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

Conversion

Buyers ready to buy

Drill down

Subcategories

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