Subcategory · AI Citation Index
Forms & Surveys
Forms and surveys is a discovery-only category in our dataset — buyers ask AI which tools to explore, not which tool wins head-to-head matchups. Typeform captures 94% of discovery queries and surfaces on every engine. pulsepro.ai and a cluster of multi-purpose platforms (Microsoft 365, Google Workspace, Hotjar, Delighted) split the rest of the shortlist, each appearing in 31-51% of queries. The category is fragmented below the top slot: eight brands after Typeform share visibility within twenty points of each other, and no consensus pick emerges beyond Typeform itself.
35 discovery queries · refreshed May 1, 2026
Discovery stage
The shortlist
Across 35 buyer-style "Forms & Surveys" queries
Typeform captures 94% of discovery queries about forms and surveys, surfacing on ChatGPT, Claude, Gemini, and Perplexity. pulsepro.ai shows up in 51% of those same queries across all four engines, while Microsoft 365 and Hotjar each land in 43%. Delighted, Tally, and Google Workspace trail at 40%, 34%, and 31% respectively, all visible on every engine but with thinner mention volume.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Brands to know
In this category
Typeform
Conversational forms with branching logic
Read brand profile →Google Workspace
Google Forms bundled with Workspace suite
Read brand profile →Tally
Notion-style form builder, free tier
Read brand profile →Delighted
NPS and customer feedback surveys
Read brand profile →Formstack
Enterprise workflow automation and data collection
Read brand profile →Citation sources
Where AI pulls citations from
707 citations captured across Forms & Surveys prompt runs.
Vendor pages
262Product, help, and marketing pages from tracked vendors
Independent sources
146Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Forms & Surveys questions
Every query in this category is top-of-funnel exploration. Buyers ask AI for the best forms and surveys tools filtered by role, use case, or team function — 'what tools work best for conducting market research surveys?', 'what do sales teams typically use for lead qualification surveys?', 'what forms and surveys tools can enhance audience engagement?' No head-to-head comparisons, pricing drilldowns, or vendor-trust questions appear in the prompt set.
Discovery
Buyers exploring the category- Survey Tools | Office of Information Technologyoit.duke.edu
- | TRAINING SURVEY EVALUATIONsdnativehomeownershipcoalition.org
- Best survey tool of 2025techradar.com
Evaluation
Buyers comparing options- What Are the Limitations of Online Surveys? - Luth Researchluthresearch.com
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