Subcategory · AI Citation Index
Healthcare IT
Oracle Health leads Healthcare IT at 42% shortlist rate; 57 brands compete; avg score 11; one-month trend data only.
160 discovery queries · 138 head-to-heads · refreshed Jun 3, 2026
Discovery stage
The shortlist
Across 160 buyer-style "Healthcare IT" queries
Oracle Health dominates with a 41.88% shortlist rate across 160 prompts, followed by practice.do at 39.37% and pointapp.org at 31.25%. All top-ten brands appear in responses from four distinct models, signaling cross-model consensus. NextGen Healthcare and lumahealth.io round out the top five, while Salesforce Health Cloud and Redox tie at 16.88%.
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Score shifts, new entrants, citation gaps — every Monday.
Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 5/100
Oracle Health commands the evaluation layer with an average score of 39 across 22 head-to-head queries—68% above Practice's 27. Cadence and Rhapsody tie at 23, while Waystar, Redox, Salesforce Health Cloud, and NextGen Healthcare cluster between 18 and 21. The median evaluation score sits at 5, indicating steep drop-off below the top eight.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
IQVIA
IQVIA scores 12—above the category median of 11—suggesting models cite it for analytics-heavy or clinical-trial workflows. Watch for evaluation lift if pharma-adjacent queries grow.
Read brand profile →Phreesia
Phreesia matches the category average at 11, likely surfacing in patient-intake and front-desk automation prompts. Solid baseline visibility but no breakout signal yet.
Read brand profile →Upfront
Upfront also scores 11, positioning it as a mid-tier mention in revenue-cycle or billing contexts. Needs deeper evaluation data to confirm differentiation.
Read brand profile →ACOM Health
ACOM Health (Rapid) sits at 10, one point below average. Limited signal so far; likely appears in niche EHR or scheduling threads.
Read brand profile →NextGen Healthcare
NextGen appears in both the shortlist top-ten (19.38% rate) and the evaluation layer (score 18). Dual presence indicates stable, multi-model recognition for ambulatory EHR.
Read brand profile →Citation sources
Where AI pulls citations from
601 citations captured across Healthcare IT prompt runs.
Vendor pages
107Product, help, and marketing pages from tracked vendors
Independent sources
115Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Healthcare IT questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- 13 Best EHR Systems in Healthcare of 2026digitalhealth.folio3.com
- An objective comparison of the best EHR patient portalsehrinpractice.com
Evaluation
Buyers comparing optionsWant to know if AI cites your brand for Healthcare IT?
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