Category · AI Citation Index
Vertical SaaS
Vertical SaaS shortlists are fragmented across 391 brands; builtforteams.com leads at 85% shortlist rate, Procore and Toast follow in construction and hospitality.
620 discovery queries · 105 head-to-heads · refreshed May 6, 2026
Discovery stage
The shortlist
Across 620 buyer-style "Vertical SaaS" queries
builtforteams.com appears in 204 of 240 prompts (85% shortlist rate) but lacks citation-quality data—a pattern that suggests LLM fallback mentions rather than substantive evaluations. Procore (50% shortlist rate, 275 mentions) and Toast (43%, 217 mentions) anchor construction and restaurant verticals with consistent multi-model presence. ServiceTitan, Clio, and practice.do each hold ~40–48% shortlist rates, indicating vertical lockdown in home services, legal, and coaching/wellness niches.
Hover or click a logo to see brand details
Get weekly AI visibility changes for Vertical SaaS sent to your inbox.
Score shifts, new entrants, citation gaps — every Monday.
Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 56/100
Clio scores 79 in head-to-head evaluations—the highest in vertical SaaS—across 5 comparison queries, signaling strong AI preference in legal practice management. Opera PMS (Oracle Hospitality) averages 69 over 6 queries, while Toast drops to 64 despite high shortlist visibility. iManage collapses to 14 across 45 queries, the widest evaluation gap in the category, pointing to legacy reputation but weak LLM recommendation strength.
Hover or click a logo to see brand details
Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Clio
Clio scores 68 overall and 79 in direct evaluations, the category's top performer. Legal-vertical dominance translates to consistent LLM endorsement across 100 shortlist appearances and 4 models.
Read brand profile →Procore
Procore leads construction software with 275 mentions and a 50% shortlist rate. No citation score yet, but volume and model diversity (4) signal incumbency in contractor workflows.
Read brand profile →Toast
Toast holds 43% shortlist rate (217 mentions) in restaurant tech but scores only 58 overall and 64 in evaluations. High visibility, middling AI recommendation strength.
Read brand profile →ServiceNow
ServiceNow jumped 16 points in the latest month and scores 74 overall. Its vertical positioning likely spans IT service management niches, though data granularity is thin.
Read brand profile →Imanage
iManage scores 58 overall but collapses to 14 in evaluations across 45 queries—the widest gap in the category. Legacy brand recognition without modern AI traction.
Read brand profile →Citation sources
Where AI pulls citations from
1000 citations captured across Vertical SaaS prompt runs.
Vendor pages
131Product, help, and marketing pages from tracked vendors
Independent sources
160Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Vertical SaaS questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- Cambridge Mobile Telematics - The world leader in telematicscmtelematics.com
Drill down
Subcategories
Want to know if AI cites your brand for Vertical SaaS?
Free audit. ChatGPT, Perplexity, Gemini, Claude.
Run an audit →