Subcategory · AI Citation Index

Survey Tools

Typeform dominates shortlists (58% rate), but Qualtrics and QuestionPro lead head-to-head evaluations; ClickUp surges +12 while ArcGIS drops -20.

171 discovery queries · 241 head-to-heads · refreshed Jul 19, 2026

Discovery stage

The shortlist

Across 171 buyer-style "Survey Tools" queries

Typeform appears in 99 of 171 prompts with a 58% shortlist rate and 6-model diversity, far ahead of Delighted (19%) and Pulse (17%). Qualtrics XM Platform and QuestionPro each hit 4-model diversity despite lower shortlist rates (29% and 28%). The 141-brand field shows weak consensus: only 63 brands meet threshold across 171 prompts.

0%14%28%42%56%Coverage — share of discovery prompts where the brand surfaces49%62%75%87%100%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Typeform
10/10
2Pollfish
8/10
3Hotjar
7/10
4QuestionPro
7/10
5Sprig
5/10
1Pulse
6/6
2Lattice
6/6
3Culture Amp
6/6
4Typeform
5/6
5Microsoft
4/6
1Typeform
5/5
2Pulse
4/5
3Microsoft
3/5
4Tally
2/5
5Formstack
2/5
1Typeform
5/5
2Delighted
4/5
3Hotjar
3/5
4Medallia
2/5
5Microsoft
2/5
1Typeform
5/5
2Broadly
4/5
3POINT
3/5
4Pulse
3/5
5Insights
2/5
1Hotjar
5/5
2Typeform
5/5
3Pendo
5/5
4Sprig
4/5
5Maze
4/5
1Culture Amp
5/5
2Lattice
5/5
3Insights
5/5
4PULSE
5/5
5Microsoft
5/5
1Sprig
5/5
2Insights
5/5
3Hotjar
5/5
4Maze
5/5
5Typeform
5/5
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · survey-tools

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 7/100

Qualtrics edges Typeform in head-to-head comparisons (avg scores 54 vs 53 across 31 and 30 queries). QuestionPro follows at 47 across 27 comparisons, while Microsoft Forms and Insights tie at 40-42. The category median sits at just 7, indicating steep stratification between enterprise platforms and long-tail tools.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand08162331Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 7/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

545 citations captured across Survey Tools prompt runs.

Vendor pages

182

Product, help, and marketing pages from tracked vendors

Independent sources

111

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Survey Tools questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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