Subcategory · AI Citation Index
Identity & Access Management
Okta and Microsoft dominate AI shortlists; privileged access tools push narrower use cases; Azure Key Vault's citation momentum is collapsing.
173 discovery queries · 308 head-to-heads · refreshed Jun 9, 2026
Discovery stage
The shortlist
Across 173 buyer-style "Identity & Access Management" queries
Okta appears in 70.5% of IAM prompts across 173 queries, the highest shortlist rate in the category. Google Cloud Identity-Aware Proxy and Azure Key Vault trail at 69.9% and 66.5%, while privileged access specialists CyberArk Privileged Access Manager and Ping Identity land in 61.3% and 64.7% of shortlists. Consensus spans 39 brands, signaling fragmented demand across SSO, PAM, IGA, and secret management sub-domains.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 9/100
Head-to-head evaluations produce a four-way tie: Okta, Microsoft Entra ID, Ping Identity, and Sailpoint each average 50 out of 100 across 28 comparison queries. CyberArk scores 46 in 26 comparisons, and Saviynt 45 in 25. The median average score across all evaluated brands sits at 9, exposing a long tail of niche or poorly differentiated vendors.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Okta
Dominant SSO/identity platform with a 71 unCited score and 70.5% shortlist penetration. Models cite Okta in 548 mentions across 122 prompts, the broadest reach in the category.
Read brand profile →CyberArk Privileged Access Manager
Privileged access specialist scoring 71, appearing in 61.3% of prompts with 348 total mentions. Strong in PAM-specific queries but narrower surface area than general-purpose IDaaS.
Read brand profile →Ping Identity
Ties for first in head-to-head evaluations (50/100 average) and scores 67 overall. Appears in 64.7% of prompts with 390 mentions, signaling consistent co-citation with Okta and Microsoft.
Read brand profile →Azure Key Vault
Secret management tool with a 58 unCited score but erratic momentum: -16 points in the latest month. Duplicate entries in the shortlist top-10 suggest fuzzy brand resolution in source data.
Read brand profile →Zivver Email Encryption
Email-encryption niche player scoring 62 and +16 trend delta. Sharp recent climb likely reflects vertical or compliance-driven queries rather than broad IAM adoption.
Read brand profile →Citation sources
Where AI pulls citations from
747 citations captured across Identity & Access Management prompt runs.
Vendor pages
250Product, help, and marketing pages from tracked vendors
Independent sources
263Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Identity & Access Management questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- 10 Best Identity Access Management Tools 2025 (Free & Paid)comparitech.com
- Top 12 Identity and Access Management Platforms - Security Boulevardsecurityboulevard.com
- 8 Best IAM Solutions in 2026 (In-Depth Look)tryrisotto.com
- Top 10 Identity & Access Management Companies to Watch in 2025 and Beyondresearchandmarkets.com
Evaluation
Buyers comparing options- Zero Trust Security Architecture: The 2026 Implementation Guidegraygroupintl.com
- Using SIEM for Zero Trust Security Models - SearchInformsearchinform.com
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