AEO Audit is a free tool that scores B2B SaaS websites for AI search visibility — how likely they are to be cited by ChatGPT, Perplexity, and Google AI Overviews when B2B buyers search.

What is AI Engine Optimization (AEO)?

AI Engine Optimization (AEO) is the practice of structuring content, entity signals, and technical infrastructure so that AI engines cite your brand in generated answers. It extends traditional SEO to cover ChatGPT, Perplexity, Gemini, and Google AI Overviews.

Yes. AEO Audit is free. Enter any B2B SaaS brand and receive a full AI visibility score with prioritised recommendations.

How does AEO Audit score websites?

AEO Audit scores across six pillars: AI Visibility (22%), Brand Authority (23%), Content Quality (18%), Platform Optimization (15%), Structured Data (12%), and Technical AEO (10%). Each pillar reflects specific signals that AI engines use when deciding which sources to cite.

Subcategory · AI Citation Index

AI Agents

The AI Agents category reflects enterprise urgency to operationalize autonomous systems, with established platforms like Intercom, Make, and ServiceNow commanding 54-57% shortlist rates across diverse model ecosystems (all showing 4-model diversity). The category's breadth—66 consensus brands spanning customer service, workflow automation, and development frameworks—reveals fragmentation between vertical-specific solutions and horizontal orchestration layers. However, 0% prompt coverage against only 12 evaluation brands suggests buyers lack standardized assessment frameworks, relying instead on brand recognition and existing vendor relationships to navigate this rapidly consolidating space.

171 discovery queries · 242 head-to-heads · refreshed Jun 1, 2026

Discovery stage

The shortlist

Across 171 buyer-style "AI Agents" queries

Most cited · AI AgentsLive

Intercom

intercom.com

Cited in 97 of 171 buyer questions for AI Agents — surfaced by 3 of 3 AI engines.

ChatGPTGeminiClaude

Citation rate

57%

Visibility score66/100

See the full Intercom profile→

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions

Tracked acrossChatGPT,Gemini,Claude

Get weekly AI visibility changes for AI Agents sent to your inbox.

Score shifts, new entrants, citation gaps — every Monday.

Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

Intercom

6/7

Handoff

6/7

Gorgias

5/7

Base

5/7

Tidio

4/7

Intercom

6/6

ServiceNow

6/6

5/6

Microsoft

5/6

LangChain

5/6

Make

4/6

ServiceNow

2/6

Glean

2/6

Intercom

2/6

Default

2/6

LangChain

6/6

Collect

5/6

LlamaIndex

5/6

Turn

5/6

Make

5/6

Make

6/6

Uipath

6/6

Microsoft

6/6

ServiceNow

6/6

CrewAI

5/6

Make

5/5

AutoGen

5/5

CrewAI

5/5

ServiceNow

5/5

LangChain

4/5

Uipath

5/5

Make

5/5

Intercom

5/5

ServiceNow

5/5

LangChain

3/5

Intercom

5/5

Salesforce

5/5

ChatBot

4/5

Base

4/5

Tidio

4/5

≥50% cited

25–49%

<25%

Topics are discovery-stage prompt clusters · ai-agents

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 7/100

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure

Median citation rate 7/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Brands to know