Category · AI Citation Index

Who AI is citing in Marketing

Azure Blob Storage and Mailchimp tie at 78 in AI citation scores, while marketing automation brands cluster in mid-60s with no dominant shortlist.

Brands tracked

95

Avg AEO score

61/100

Citation coverage

0%

of brands cited at least once

Dominant brands

0

cited > 50% of queries

Discovery stage

The shortlist

When buyers ask AI for the best Marketing software

No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.

Evaluation stage

The battleground

How brands fare on comparison queries · category median 37/100

Braze leads evaluation queries with a score of 66 across 4 comparison prompts. Adobe Substance 3D Painter follows at 61, though its presence in marketing evaluations is anomalous. The median evaluation score is 37, meaning half of all brands score below that threshold in head-to-head queries.

Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.

Trends

Over the last 12 months

Too few audits to establish a trend — only two months of data (March and April 2026) show a modest climb from 56 to 60. Dotdigital rose 22 points and Butter fell 12 points in the limited window.

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Editorial picks

Brands worth watching

Drill down

Subcategories

FAQ

Marketing questions, answered

Which marketing platform gets cited most by AI models?+
Azure Blob Storage and Mailchimp both score 78, the highest in the category. Azure's presence is an artifact of infrastructure overlap; Mailchimp is the true marketing leader in AI citations.
What is the best marketing automation software according to AI?+
Braze scores 66 in head-to-head evaluations, the top result among automation-focused brands. Activecampaign and Constantcontact tie at 74 in general citations, but Braze wins when AI compares platforms directly.
How fragmented is the marketing software category in AI responses?+
Extremely fragmented. 95 brands compete, zero brands dominate shortlists, and the coverage rate is 0% across 46 discovery prompts. No single vendor owns the category in AI training data.
Which marketing brand is rising fastest in AI visibility?+
Dotdigital gained 22 points between March and April 2026, the sharpest rise recorded. Butter fell 12 points in the same window. Sample size is limited to two months.
How do email marketing platforms perform in AI comparisons?+
Mailchimp leads at 78. Constantcontact scores 74 and appears in 4 evaluation queries at 55. Klaviyo and Iterable sit below at 48 and 55 respectively, while the median evaluation score is 37.
Why does Azure Blob Storage appear in marketing category data?+
Azure Blob Storage scores 78, likely due to AI conflating cloud storage with marketing data platforms or CDPs. It is infrastructure, not a marketing tool, but ranks among top citations.

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